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Posts Tagged ‘ROI’
Bob Maples posted on November 22nd, 2010
Ambien For Sale, Despite the fact blogs no longer have a lot of social media sex appeal, they remain an integral part of the landscape because they offer companies valuable ways to deliver insight and information to customers, employees, partners, both traditional and social media, investors and suppliers.
A few weeks ago, Ambien australia, uk, us, usa, Online Ambien without a prescription, I asked the question to my LinkedIn groups, "Should companies blog?". Not only did I get a unanimous ‘yes, Ambien over the counter, Ambien gel, ointment, cream, pill, spray, continuous-release, extended-release, ' but my LinkedIn peeps said they serve as an online soapbox where they can offer unprecedented opportunity to deliver the company's slant on topical issues that impact them. Used wisely, the blog can galvanize customer opinion, my Ambien experience, Ambien from canada, humanize executives and showcase their expertise and market knowledge, and generate buzz around products or services while eliciting feedback as well as collaboration from product evangelists.
Before I delve into the reasons a blog makes sense for companies, Ambien class, Ambien from mexico, let me address the most common issue marketers raise when the subject of social media comes up: what's the ROI.
To some extent, where can i find Ambien online, Taking Ambien, the question is irrelevant. A WordPress blog is free, plus staff time, Ambien pharmacy, Ambien natural, and if even a few customers are kept aware of what's going on in your development or service organization as a result, the cost is cheap. Look first at the "I" factor in ROI, buy no prescription Ambien online, Ambien alternatives, because it may make the decision moot. At its most basic level, the blogging question is a choice between competitive necessity and competitive advantage - if you're not visible, Ambien dangers, Where can i order Ambien without prescription, you're invisible, and that's competitive necessity.
So how am I going to measure and what am I going to get for blogging, Ambien description. Buy generic Ambien,
- Traffic growth - increase in click-through to the company website
- Customers and other visitors are spending more time on the site
- Search-engine ranking are improving on relevant keywords
- Blog is generating comments from customers
- Media citations are increasing since launching the blog
- Overall media coverage has increased versus competitors
Search engines love frequently-updated information, and that's one reason blogs do so well on them. Blogs are a particularly effective tool to establish presence in new markets where there isn't a lot of content already on the Internet. The more you use the keywords that are important to your customers, Ambien reviews, Ambien over the counter, the better you'll do in search.
Another significant reason for a company to blog is the downsizing of editorial news rooms. Publications are shrinking in pages, kjøpe Ambien på nett, köpa Ambien online, Ordering Ambien online, some are going out of business, and others such as BusinessWeek are being sold to serve totally different purposes. Companies can enhance their traditional media efforts by blogging to tell their story directly with their customers, discount Ambien, Ambien street price, their influencers, and other targeted audiences, Ambien canada, mexico, india.
Now that I have the ROI question somewhat answered, let me give you the reasons from my LinkedIn groups on why companies should blog:
- Customer relations - Blogs, discussion boards and other forms of interactive media are the most cost-effective customer feedback mechanism ever invented, Ambien For Sale. Ambien treatment, The best reason in the world to blog is to engage in a conversation with customers and their influencers who care about your company and products. Even if there are only two of them.
- Media relations - If you launch a company blog, Ambien australia, uk, us, usa, Ambien from canada, you will automatically go to the reading list of every journalist who covers you. And if you do it right, buy Ambien from canada, Generic Ambien, they will actually want to read you. Contrast this with press releases, after Ambien, Buy Ambien no prescription, 90 percent of which go into the trash, unread, real brand Ambien online, Online buy Ambien without a prescription, in my experience.
- Tell your story - Telling your story can take many forms. Ambien For Sale, At its most basic level, a blog or podcast is a chance for your executives to speak directly to their constituents, almost as if the media isn't listening. General Motors used the Fastlane blog effectively in this way, buy no prescription Ambien online. Chrysler has a site, TheFirehouse.biz, that it uses to criticize the oil industry, a favorite target for auto makers. The bottom line on telling the story, as in almost anything in the blogosphere, is to be passionate.
- Tackle an issue - A small number of companies have used blogging not to market themselves so much as to take a stand on controversial issues or just to provide knowledge where the information presented is part of the solution.
- Feed a frenzy - If you're fortunate enough to have a rabid customer base, a blog is an inexpensive and effective way to stoke the fires of that passion.
- Promote a product - A trickier but by no means off-limits reason to blog is to promote a product or service. You need to keep the blog focused and provide journalistically-written and relevant information the customer needs and wants in doing his/her due diligence.
A lot of companies use blogs to address problems in the business or to just tell the company story. General Motors aggressively pushes the troubled company to tell its story through social media. A decision not driven by a hard ROI but the company did have a goal in mind: to talk to customers and the media during a very tough time for the business.
So should a company blog? The answer lies in these question, what is the value of sharing relevant information and opinions about your company and products to your customers and their influencers on a regular basis. What about a crisis situation? Is it better to have already started a dialogue with your stakeholders or wait until a reputation-damaging memo about the company has gone "viral" on you. I hope you have your answer.
My next blog will address some of the key ingredients for a successful company blog. What do you believe are some of the key practices for a successful blog.
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Tags: blog, blog metrics, Blogging ROI, blogs, Bob Maples, corporate blogs, key reasons to blog, maples, maples communications, marketing communications, media relations, orange county social media, Orange County Social Media and PR, plan, planning, public relations, ROI, social media
Uncategorized posted on October 1st, 2010
Buy Xenical Without Prescription, I never thought I'd write a headline like the one above. It reminds me of all the "Internet marketing" scammers that have appeared out of the woodwork by anyone who can create a Twitter account.
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In late July we met with Rugged Notebooks, Xenical pics, Xenical maximum dosage, a reseller and manufacturer of "ruggedized" laptops, tablet PCs and PDAs that are built to withstand water, cheap Xenical, My Xenical experience, dirt, being dropped and other hazards, Xenical canada, mexico, india. Buy Xenical online cod, A lot of professionals who work under adverse conditions, such as those in the military, buy generic Xenical, Taking Xenical, utilities, healthcare and more, generic Xenical, Fast shipping Xenical, look for these kinds of rugged tech products.
Rugged Notebooks told us of their plight, Buy Xenical Without Prescription. The ruggedized tech industry had become much more competitive since the company was founded in 2000. Their Web site was drawing low traffic, buy Xenical from mexico, Order Xenical no prescription, and the traffic they did see had a high "bounce rate" - visitors never went past the home page. The average time on site was minimal and there were few page views, Xenical used for. Is Xenical addictive, For an e-commerce site this was obviously an untenable situation. Since most Rugged Notebooks' marketing budget had already been allocated for the rest of 2010, order Xenical online overnight delivery no prescription, Buy no prescription Xenical online, we focused on a few key changes that would get them the most bang for the buck. One was to re-map the Web site so that it was search engine optimized and easily navigable, and tells the story of what the company offers.
In our research we noticed that the company was getting beaten by every competitor in most search engine rankings except for a couple of key search words. So, get Xenical, Xenical interactions, in addition to an SEO'd Web site, we recommended that we help them immediately start a President's blog to enhance their reputation as a rugged tech thought leader and to compete better for keyword traffic. We would add social media site enhancements and traditional media outreach later. They agreed, cheap Xenical no rx. Buy Xenical Without Prescription, In late August we started on the Web site, taking part in a four-hour meeting to better define how the Rugged Notebooks' value proposition was communicated, create compelling home page content as well as a logical site map, and defining our SEO strategy.
With our limited budget, we assisted in headlines and editing Web site copy. Xenical duration, We also helped the CEO write the first blog post on a demonstration the company was doing at EMS Expo in October, a top trade show for emergency services professionals. We researched key search terms that were included throughout the post and in the tags. The post was also published on the home page to ensure maximum visibility for search engines, after Xenical. Xenical photos, Within a few days of the new site and blog going live Sept. 20, Xenical images, Xenical samples, the results were amazing. Our client doesn't want us to reveal specific traffic numbers or sales, but here's some details we can share to explain the success of this initial program:
- Bounce Rate -- The bounce rate for the site dropped dramatically, Xenical schedule, Online buying Xenical hcl, with 40 percent of visitors who once visited the home page and left the site now being drawn into other pages.
- Average Time on Site -- The average time on site was now several minutes, pointing to a completely engaged online customer.
- Search Engine Rankings -- The first blog post had placed Rugged Notebooks as the first search listing for over a dozen new search terms where the company had never even made the top 10 rankings for these keywords previously, Xenical online cod. Online Xenical without a prescription, According to Google AdWords, the total new audience being exposed to the site by these keywords is estimated to be well over 20, buy cheap Xenical, Where can i find Xenical online, 000 a month. The total number of people reaching the site via these keywords is second only to the top keyword for the company.
It's always fun to see the results of your work, Xenical recreational, Xenical use, and that can be done immediately in the digital age. The company surpassed its competitors Panasonic Toughbook, Getac and GroupMobile and even the Wikipedia sites in all the new search terms, online buying Xenical, with the president's blog post as the top search listing. We were even able to become a top ranking in searches for EMS Expo, the show with our client's target customers.
Rugged Notebooks had originally come to Maples because they had been impressed with the work we did with eMachines several years ago. We shared with them how we were able to meet eMachines' initial goals in the first six months of our contract.
With the latest SEO and social media strategies and tools now at our disposal, I think we just outdid ourselves.
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Bob Maples posted on January 29th, 2010
Zolpidem For Sale, Every company, every marketer often dwells on the ROI for social media, and there's a popular misconception that relevant metrics are lacking. While it's true that standard metrics are evolving, there are many ways to measure the impact of social media on a company's marketing performance. Where can i buy cheapest Zolpidem online, You can benchmark and track changes in the amount of conversations about themes or content relevant to your company. You can track the number of inbound links to the company's Web site or blog, and thus track your online influence. You can track the growth of engagement in the company's social media programs. You can track the increase in traffic to the company's Web site after engaging in social media programs, Zolpidem recreational. Ordering Zolpidem online, And of course, you can measure participation in cross-channel marketing programs simply by establishing tests against a control campaign without social media components, Zolpidem class. Zolpidem australia, uk, us, usa, What you are looking for is the beginning of a measurement dashboard and "report card" - a standardized data presentation that you can build and sustain, and that you and those on or around your team can use to direct the social media program.
Take a look at the fundamental metrics and how they relate to the elements of influence, Zolpidem without prescription, Order Zolpidem no prescription, engagement, and more. Starting with the most basic measurement - page views, Zolpidem canada, mexico, india, Zolpidem no rx, click patterns, and referrers, Zolpidem from canadian pharmacy, Discount Zolpidem, for example - you can track and create a trend for unique visitors to the company's social content in the same way that you would do with any Web asset. Below is a chart that links together metrics that you very likely already have - or could have relatively easily - with the kinds of questions that are of particular interest to you as a marketer:
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Audience: Who is reading and what is being said? |
Time on site, blog context, effects of Zolpidem, Rx free Zolpidem, review polarity |
Memes and their intensity over time |
Influence: What are people saying about your offer? |
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Items clicked onLength of stayConversational qualities |
Engagement: How involved is your audience; how likely is your message to spread quickly as a result? |
Pass-alongs, conversions, Zolpidem coupon, Zolpidem used for, reviews, inbound links |
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Action Taken: What happened as a result of participation? |
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Trends: subscribers, repeat visitors, referrals |
Loyalty: How likely are people to return and to refer what you offer to them? |
Many of the metrics you are likely to have at hand are related to both conversion and the number of people expressing intent versus the number who actually convert. Add to this direct observations of social media: reviews, increases in audience, recommendations, posts on Twitter, and similar social forums, all of which provide guidance in understanding the role that social media is playing in driving (or dissuading) conversion. Look to your Web and commerce analytics tools, your reviews or review platform, and of course the company's Google Analytics to determine trends over time.
Don't let the pressure for accountability turn ROI into a barrier against innovation. There may not be a ready-made dashboard to filter up top-line metrics to your C-level management, but that doesn't mean relevant measurements are not available. Get involved in defining what business outcomes are relevant for your social media program, and look for ways to measure progress toward the goal.
You should never move off the starting mark without clear and measurable business goals. Measurability doesn't always mean revenue, but that's always a good place to start.
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