Posts Tagged ‘social media metrics’

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Bob Maples posted on September 24th, 2010

Buy Bromazepam Without Prescription, I posed a question to several LinkedIn Groups recently asking, "What do VPs of Marketing and companies want most from PR and social media programs?"  Many found the question difficult to answer, but after a few days the string of responses began to show some consistency.  The consensus was what VP's want most are sales leads, increased brand and product awareness, brand reputation enhancement, thought leadership, better customer relationships and brand loyalty.

In reviewing the responses, Bromazepam mg, Buying Bromazepam online over the counter, it really boils down to putting more eyes on your brand.  It is all about giving stakeholders relevant information to move them from awareness to consideration to preference to purchase - that is what we call conversion.  That is what every company wants and needs. 

So the next question is: how do you design and target PR and social media to achieve the VPs' objectives in such a challenging communications environment?  Should one focus on social media first, or exclusively stick with traditional PR and its recognized "credibility" factor, rx free Bromazepam, Kjøpe Bromazepam på nett, köpa Bromazepam online, or strive to balance the two?  My recommendation is to start by understanding the company's business objectives and stakeholders, and then use the right tools to put your brand in places where your prospects are likely to find it - and the right tools involve a hybrid of traditional and social media, what is Bromazepam. Bromazepam australia, uk, us, usa,   

The tactics and tools that have become available to modern PR people over the past few years gives us a multitude of new ways to put more eyes on your brand - reaching stakeholders with relevant information that moves them through the buying process.  The new social media tools have not, however, Bromazepam forum, Bromazepam natural, supplanted the established tools and methods of outreach in their importance or their ability to shape behavior, actions or change.  So do you invest your budget in social media or PR?  We need both.  As a modern PR person, ordering Bromazepam online, Bromazepam no rx, I believe the best way to reach your prospective customers will be a hybrid approach.

What else has changed dramatically as of late, Bromazepam overnight, Bromazepam treatment, and continues to evolve, is an organization's ability to measure the impact of social media and PR programs.  Companies should be applying more Web analytics to the process and tying that, where can i cheapest Bromazepam online, Order Bromazepam from United States pharmacy, in turn, to supporting the company's business objectives.  Remember the VP of Marketing, order Bromazepam from mexican pharmacy, Bromazepam steet value, he wants more sales leads and eyes on his brand.  Analytics will hold PR and social media accountable for their contribution to the marketing plan.

As PR and social media have evolved over the years, purchase Bromazepam for sale, Bromazepam dose, the modern PR firm should be goal-oriented, strategic and content-driven, about Bromazepam, Comprar en línea Bromazepam, comprar Bromazepam baratos, aggressive and creative in their drive to reach targeted audiences, and be subject to measurement.  Success requires a close collaboration, Bromazepam no prescription, Low dose Bromazepam, but you should allow your agency to take a leadership role in bringing all the social media and PR elements together to drive the program.  Because in the end, it is all about putting more eyes on your brand, online buy Bromazepam without a prescription, Bromazepam for sale, getting the prospective customer through the buying process, and achieving conversion, buy Bromazepam without a prescription. Rx free Bromazepam, In my next blog post, I will discuss the four essential elements in a hybrid communications program where PR and social media co-exist.  Every client needs to communicate persuasively with PR and social media and understand how the money spent translates into something of clear benefit - some thought for a VP of Marketing to consider when designing or evaluating a modern communications program, Bromazepam price, coupon. Buy Bromazepam from canada. Online Bromazepam without a prescription. Bromazepam schedule. Japan, craiglist, ebay, overseas, paypal. Bromazepam street price. Bromazepam no rx. Buy no prescription Bromazepam online. Get Bromazepam.

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Bob Maples posted on January 29th, 2010

Zolpidem For Sale, Every company, every marketer often dwells on the ROI for social media, and there's a popular misconception that relevant metrics are lacking.  While it's true that standard metrics are evolving, there are many ways to measure the impact of social media on a company's marketing performance. Where can i buy cheapest Zolpidem online, You can benchmark and track changes in the amount of conversations about themes or content relevant to your company.  You can track the number of inbound links to the company's Web site or blog, and thus track your online influence.  You can track the growth of engagement in the company's social media programs.  You can track the increase in traffic to the company's Web site after engaging in social media programs, Zolpidem recreational. Ordering Zolpidem online, And of course, you can measure participation in cross-channel marketing programs simply by establishing tests against a control campaign without social media components, Zolpidem class. Zolpidem australia, uk, us, usa, What you are looking for is the beginning of a measurement dashboard and "report card" - a standardized data presentation that you can build and sustain, and that you and those on or around your team can use to direct the social media program. 

Take a look at the fundamental metrics and how they relate to the elements of influence, Zolpidem without prescription, Order Zolpidem no prescription, engagement, and more.  Starting with the most basic measurement - page views, Zolpidem canada, mexico, india, Zolpidem no rx, click patterns, and referrers, Zolpidem from canadian pharmacy, Discount Zolpidem, for example - you can track and create a trend for unique visitors to the company's social content in the same way that you would do with any Web asset.   Below is a chart that links together metrics that you very likely already have - or could have relatively easily - with the kinds of questions that are of particular interest to you as a marketer:

 


































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Page views, where can i cheapest Zolpidem online, Generic Zolpidem, visitor info, blog mentions, Zolpidem steet value, Zolpidem no prescription, click analysis, traffic patterns, comprar en línea Zolpidem, comprar Zolpidem baratos, Zolpidem cost, referrers, bit.ly clicks Who's reading, Zolpidem brand name, Zolpidem overnight, and what (unique) audiences and habits Audience: Who is reading and what is being said?
Time on site, blog context, effects of Zolpidem, Rx free Zolpidem, review polarity Memes and their intensity over time Influence: What are people saying about your offer?
Time on site, pass-alongs, Zolpidem reviews, Buy Zolpidem from mexico, comment-to-post ratio, blog mentions, buying Zolpidem online over the counter, Zolpidem blogs, reviews, bounce rates, Zolpidem price, coupon, Kjøpe Zolpidem på nett, köpa Zolpidem online, re-Tweets  Items clicked onLength of stayConversational qualities Engagement: How involved is your audience; how likely is your message to spread quickly as a result?
Pass-alongs, conversions, Zolpidem coupon, Zolpidem used for, reviews, inbound links Conversions, purchase Zolpidem for sale, Zolpidem use, actions taken in support of your objectives Action Taken: What happened as a result of participation?
Pass-alongs, blog mentions, Zolpidem dosage, My Zolpidem experience, time on site, bounce rate, new vs. returning visits Trends: subscribers, repeat visitors, referrals Loyalty: How likely are people to return and to refer what you offer to them?

Many of the metrics you are likely to have at hand are related to both conversion and the number of people expressing intent versus the number who actually convert.  Add to this direct observations of social media: reviews, increases in audience, recommendations, posts on Twitter, and similar social forums, all of which provide guidance in understanding the role that social media is playing in driving (or dissuading) conversion.  Look to your Web and commerce analytics tools, your reviews or review platform, and of course the company's Google Analytics to determine trends over time.

Don't let the pressure for accountability turn ROI into a barrier against innovation.  There may not be a ready-made dashboard to filter up top-line metrics to your C-level management, but that doesn't mean relevant measurements are not available.  Get involved in defining what business outcomes are relevant for your social media program, and look for ways to measure progress toward the goal.

You should never move off the starting mark without clear and measurable business goals.  Measurability doesn't always mean revenue, but that's always a good place to start.

 

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Bob Maples posted on January 12th, 2010

Serax For Sale, In my previous posts I talked about the first two steps you should take when creating an effective "best practices" approach to social media:

Before you start, establish clear business objectives and metrics. Refrain from bringing old marketing skills to a new game, Serax brand name. Herbal Serax, And clarify your value proposition.

The next meaningful step of engagement is to identify where conversations are taking place that are relevant to your market community, Serax forum, Serax price, and who is shaping those conversations.  This can lead to some interesting surprises for marketers who are used to targeting their customers and their influencers based on segmentation and profiling.

Step 3: Know and listen to your customers, fast shipping Serax, Serax dangers, their influencers and the market before launching a social media program.

Now that you've defined your business objectives and resisted using a traditional "push" marketing strategy, it is time to understand your customers and their influencers.  Knowing what they do online - reading, creating relevant content, commenting or offering reviews, or doing nothing at all - is essential in developing a social media program.  So, just how do you find your customers and community conversations, Serax For Sale. There are a number of tools, order Serax from mexican pharmacy, Serax schedule, both free and paid: 


  • The first, and easiest, order Serax online overnight delivery no prescription, Serax canada, mexico, india, step is to use Google search. Type in a phrase or keyword related to your company and see what the results are, Serax for sale. Buy Serax no prescription, To stay informed, set up a Google Alert to send you updated results on a daily basis, comprar en línea Serax, comprar Serax baratos. Buy Serax from mexico, Also, Google now has real-time search, what is Serax, Serax samples, meaning you can see what people are saying on Twitter in real-time.

  • TweetBeep is a free service that is like a Google Alert specifically for Twitter. Enter in your search terms and you will receive an e-mail any time those terms appear on Twitter.

  • BlogPulse Serax For Sale, is an analytical social marketer's best friend - it allows you to quickly see the trend in the occurrence of specific words or phrases. For interesting results, buy no prescription Serax online, Serax recreational, search for a product your company recently launched, your company name or that of your fiercest competitor.

  • An excellent - and free - profile tool that provides a quick snapshot of your audience with regard to its use of social media can be found at Forrester's Groundswell Web site:

  • BackType is a nice tool for monitoring what is being said in comment sections of blogs and on other social networks.

  • Paid tools for social media monitoring include Radian6, Serax natural, After Serax, ScoutLabs, Buzzlogic, buying Serax online over the counter, Serax price, coupon, and Trackur.


These are just a few of many tools that can be used to monitor social media. Use them to find out what your stakeholders have to say, Serax australia, uk, us, usa, Serax pics, how it is relevant to you and your markets and seeing who is saying it.

Some tools, buy Serax without prescription, Real brand Serax online, like Buzzlogic, are designed to allow the tracking of keywords and phrases through a complex trail of links through blogs and other social media avenues, buy Serax without a prescription, Serax no prescription, in order to identify and rank key conversation influencers on any topic.  The effect of seeing how opinions, attitudes and even rumors are shaped around specific centers of influence is invariably an eye-opening experience for marketers, Serax from canada, Serax mg, and often challenges entrenched assumptions about their market.

It is important to recognize that influencers are not always your customer, is Serax addictive, Serax gel, ointment, cream, pill, spray, continuous-release, extended-release, but their impact on your revenue stream can be significant.  They may be former customers who have become disenchanted, they may be champions of a competing product or brand, generic Serax, Where can i buy Serax online, or they may simply be agnostics with a strong market perspective that challenges your own. 

Being able to see beyond the scope of your customer base to understand how your market is influenced is one of the most important advantages of a social media program.

The most important point is to listen before you speak.  In any conversation, a smart communicator spends time listening to the dialog before they engage.  It's not just about knowing what's being discussed, low dose Serax, it's about getting a feel for tone and style, and getting a sense of the people driving the discussion.  Nothing stands out more than someone spouting off completely out of rhythm with the flow of the conversation. 

Your market community will be distributed across numerous social media channels, and while the members of the community may be the same, the issues and attitudes can take on a very different cast from one blog or forum to the next. Here at Maples Communications, we spend time reading the work of a journalist before pitching them a story.  A good social media approach is not any different, it includes reading the posts on a blog or forum before weighing in-and it requires a sense of timing.

If you steamroll through every blog in your market community posting the same content and just flogging the issues you think are important, you'll quickly be marked as an outsider.  A better approach is to use the available tools to keep your finger on the pulse of conversation, and work your way into the natural flow.

 

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